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Tele-Presence (www.tele-presence.com) is a 8 year old company specializing in processing and provisioning telecommunications related services. Tele-Presence state of the art on line order entry and processing systems have processed and provisioned approximately 20,000 orders in the last 4 years.
Tele-Presence focus is to act as a support organization for Agents marketing communication products worldwide. We provide agents with a wide variety of quality telecommunications products and services, primarily geared towards business end users. Tele-Presence is a multi-vendor sales and marketing company that specializes in the telecommunications arena. We offer one of the most comprehensive array of products and services available in the market through any agency channel in existence today. We provide the back office agent support, account base maintenance and reporting, and sales support for all agents Tele-Presence has partnered with.
Not only does Tele-Presence provide Agents with superior communication products at exceptional commission levels, Tele-Presence also provides every Agent with a complete range of valuable support services. Our team is dedicated to providing a "state of the art" support organization for every Agent.
Utilizing the latest technologies combined with old-fashioned professional and courteous service, Tele-Presence allows every Agent to have the benefits of a large professional "back office" without having to create, manage and maintain the facilities necessary for such a "back office". The Agent is free to concentrate on the most efficient and profitable aspect of his/her business -- selling! Tele-Presence is constantly reviewing, revising and improving all aspects of its support services, and we welcome comments and suggestions from all.
Tele-Presence highly trained support personnel are just a phone call away to help resolve the day-to-day issues that arise in telecom. We provide training on new programs and products, handle special pricing requests, help resolve customer service problems, and interface with the carrier to resolve issues for the agent. In this way, agents can concentrate on the sales and recruitment process, while we handle many of the necessary back office functions for you.
Key Benefits
One point of contact for problem resolution, questions or other issues, regardless of the Carrier, product or service.
Access to a team of trained professionals who maintain daily contact with each Carrier.
Expedited problem resolution.
Tele-Presence has developed electronic order entry and status reporting for each carrier. All orders for standard switched services are submitted in an electronic upload file format and status reports are tracked by individual agent id, as are commissions. Web sites are being developed for use by the master agent and their subagent/customers that will provide quotes for dedicated services across multiple carriers for voice, data, Internet service, DSL, Bell services, and broadband services of all types.
Tele-Presence will train you on all of the products and services we offer as well as provide technical advice and training on advanced data products and services. We will also aid with proposals and sales for larger and or more complex accounts.
Tele-Presence is constantly monitoring the industry in order to obtain and make available to its agents the very latest products and services. This assures that our agents not only have the most current and most competitively priced products, but the hottest new technologies as well. This is critical for agents to maintain a competitive advantage in today's fast-moving communications industry.
Why Tele-Presence?
Expert training on all products and services
Latest and most competitive rates and commissions.
Access to the hottest products your customers demand.
Expert sales support for large, complex accounts.
Contacts:
Jose Portilla, VP President Business Development
Alvin Habersham, VP Operations and Technical Support
Gina McCaslin, Sales Support Manager
Sharon Price, Sales Administration
Harold Champion, VP of Sales & Service
John Tompkins, CEO, 813-215-3278
Jim Price, COO/CFO,
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